Terms & Conditions

IONTANA operates primarily as a managed digital services provider. Our services may include website setup and management, social media management, Google visibility support, AI voice agents, and custom digital work.

IONTANA's standard monthly services are designed for practical business needs. Advanced systems, custom builds, or complex integrations are quoted separately.

Only the services specifically included in the selected plan, invoice, or written agreement are included. Any feature, revision, or integration not expressly included in writing is outside scope.

IONTANA does not guarantee specific business outcomes, rankings, or leads unless expressly stated in a signed agreement.

You agree not to attempt unauthorized access, scrape content, interfere with performance, or use systems for unlawful or abusive activity. Misuse may result in restricted access or termination.

Services are offered as monthly managed subscriptions. The client is paying for ongoing service and support, not just initial setup. Monthly service access does not transfer ownership of IONTANA-managed systems or proprietary methods.

Monthly services are billed on a recurring basis. Late or failed payments may result in paused service. Third-party costs (domains, hosting, etc.) remain the client's responsibility.

All payments are final and non-refundable once work has begun. No refunds for change of mind, unused time, or delays caused by the client.

Cancellation requests apply prospectively. IONTANA may suspend service for non-payment, misuse, or violation of these Terms. Suspension may result in the pausing of all managed updates and systems.

The client must provide accurate information and content. Delays caused by missing content or inaction do not create refund rights. Clients must maintain their own external account credentials.

The client is solely responsible for the legality and accuracy of all published content. IONTANA reserves the right to reject content that appears unlawful or deceptive.

Website services include setup, placement, and technical maintenance. Third-party tools connected to a website remain subject to their own terms and fees.

These are ongoing service-based offerings. IONTANA does not guarantee rankings or reach. Platform restrictions or algorithm changes remain outside our direct control.

AI-generated responses may be imperfect. The client is responsible for approving business instructions and communication logic. IONTANA is not liable for misunderstandings arising from AI interactions.

We use various third-party providers. IONTANA is not responsible for third-party downtime, policy changes, or service interruptions outside our operational control.

Requests outside the included scope may be treated as additional work. Major changes may require a new quote or billing tier.

The client retains ownership of their original business content. IONTANA retains ownership of its proprietary methods, frameworks, and automation logic.

IONTANA does not guarantee uninterrupted availability or perfect uptime. Temporary downtime for maintenance may occur.

We handle client information in accordance with our Privacy Policy. We treat project-related data as confidential.

IONTANA does not guarantee revenue, sales, profit, or specific return on investment. Business results depend on factors outside our control.

The client agrees to hold harmless IONTANA from claims arising out of client-provided content or misuse of services.

Termination does not waive amounts already owed. Upon termination, IONTANA may stop all services and managed access.

IONTANA is not responsible for delays or failures caused by events outside reasonable control, such as natural disasters or internet outages.

These Terms are governed by the laws of the State of Florida. Disputes shall be resolved through binding arbitration in Florida.

IONTANA may update these Terms. Continued use of services after updates indicates acceptance of the revised Terms.