Terms & Conditions

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Last Updated: October 2025

1. General Terms

These Terms & Conditions ("Agreement") govern all services provided by IONTANA ("the Company," "we," or "our").

By commissioning, authorizing, or paying for any project or service, the Client ("you," "your") acknowledges full acceptance of this Agreement.

This Agreement supersedes all prior discussions, proposals, and communications related to scope, pricing, or terms.

2. Scope of Services

IONTANA provides website design, development, and related technical services.

Only deliverables specifically listed in the approved quotation or proposal are included.

Any feature, function, or service not stated in writing is considered an addition and requires a new quotation and payment prior to work.

No implied promises or verbal agreements are valid unless confirmed in writing by IONTANA.

3. Payments and Fees

  • A non-refundable deposit is required before work begins.
  • The remaining balance is due before final delivery or handover.
  • All payments are non-refundable once design or development has started.
  • All third-party costs — including domains, hosting, SSL, plugins, and external licenses — are entirely the Client"s responsibility.
  • IONTANA does not renew or manage third-party subscriptions.
  • Projects may be suspended or delayed if payment is late.

All invoices must be settled in full before handover.

4. Ownership and Intellectual Property

  • After full payment, the Client owns the final website content and visual design.
  • IONTANA retains full ownership of all source code, proprietary frameworks, automation logic, and internal systems used during development.
  • These proprietary systems are not transferable and may not be copied, modified, or resold.
  • The Client grants IONTANA the right to feature completed projects in portfolios or demonstrations unless confidentiality is requested in writing.

Third-party software remains the property of its original provider.

5. Maintenance and Ongoing Costs

  • IONTANA"s responsibility ends after handover.
  • The Client is responsible for renewals, updates, and maintenance unless a separate paid plan is established.
  • Post-launch edits, troubleshooting, or technical support are billable at current rates.
  • IONTANA is not required to monitor or restore websites after handover unless agreed in writing.

6. Client Responsibilities

The Client agrees to:

  • Provide accurate text, images, and credentials required for the project.
  • Confirm ownership or proper license for all submitted materials.
  • Review and approve all deliverables within a reasonable timeframe.
  • Maintain security of login credentials after launch.

IONTANA is not responsible for issues caused by client-side edits, negligence, or third-party interference.

7. Revisions and Additional Work

  • The project includes only the number of revisions stated in the quotation.
  • Requests beyond that scope are treated as new work and billed separately.
  • Major layout or structural changes after approval will be quoted as a new phase.

8. Third-Party Tools and Integrations

IONTANA may use verified third-party systems, APIs, hosting providers, AI services, or automation tools for project execution.

By using IONTANA"s services, the Client consents to such use.

These external systems follow their own privacy and security policies, independent of IONTANA.

IONTANA is not liable for data handling, downtime, or breaches caused by third-party providers.

The Client is solely responsible for any renewals, licenses, or subscriptions under their account.

This includes domain registrars, hosting companies, SSL issuers, analytics platforms, and software integrations.

9. Data Privacy and Confidentiality

All project data shared with IONTANA is treated as confidential.

IONTANA does not sell, rent, or disclose client information to other parties.

Credentials and project files are securely handled during development and deleted upon completion.

IONTANA follows U.S. data protection best practices and adheres to general privacy and security standards under the Federal Trade Commission (FTC).

Data processed through third-party systems is covered by their own respective privacy policies.

The Client must maintain their own data backups and account security after project delivery.

10. Limitation of Liability

IONTANA shall not be held liable for:

  • Hosting or third-party service failures.
  • Malware, hacking, or unauthorized access after delivery.
  • Financial, reputational, or operational loss caused by website use.
  • Indirect or consequential damages outside of IONTANA"s control.

Total liability shall not exceed the total amount paid for the specific project.

11. Termination and Cancellation

  • Either party may terminate a project in writing before completion.
  • If the Client cancels after work begins, all completed work will be billed, and deposits remain non-refundable.
  • IONTANA reserves the right to cancel any project for non-payment, misuse, or breach of terms.
  • Unpaid or incomplete work remains property of IONTANA until settlement.

Termination does not waive outstanding balances owed.

12. Proprietary and Confidential Systems

IONTANA may use proprietary development tools, automation frameworks, and intelligent logic systems during production.

These are considered confidential trade assets and remain the sole property of IONTANA.

The Client may not access, duplicate, or modify these systems without written consent.

Such proprietary systems are not included in project deliverables unless separately licensed.

13. Disputes and Governing Law

This Agreement is governed by the laws of the United States, regardless of the Client"s country of residence.

All domestic and international clients agree that any dispute or claim shall be resolved exclusively under U.S. jurisdiction through binding arbitration, conducted remotely or in the Company"s principal state of operation.

No other jurisdiction shall apply.

Local consumer laws in other countries may apply only when they do not conflict with this Agreement.

By engaging IONTANA, the Client waives the right to pursue action in another country"s court system.

14. Acceptance of Terms

By signing, paying, or approving a project, the Client confirms full understanding and acceptance of these Terms & Conditions.

These Terms automatically apply to all future projects between the same parties unless replaced by a newer written agreement.

15. Contact

IONTANA

Email: iontana98@gmail.com

Website: https://www.iontana.com

© 2025 IONTANA. All rights reserved.

All services are subject to our Terms & Conditions and Privacy Policy.

Clients are solely responsible for renewals, third-party accounts, and ongoing subscription costs.