IONTANA Privacy Policy

IONTANA ("we," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, communicate with us, or engage our services.

By using our website or commissioning any project, you acknowledge and accept the practices described in this Policy.

We only collect information that is necessary to provide and manage our services. This may include:

• Your full name, company name, email address, and phone number
• Details about your project or service request that you voluntarily provide
• Technical information related to website access, such as browser type, device used, session time, and page activity
• Billing and payment verification details required for transactions

We do not collect sensitive personal identifiers or information unrelated to the services we provide.

Information we collect is used for the following purposes:

• To deliver and manage the services or projects you request
• To communicate with you regarding updates, proposals, and support
• To maintain and improve service performance and security
• To fulfill legal and contractual obligations related to billing and compliance
• To prevent misuse, unauthorized access, and fraudulent activity

We do not sell, rent, or trade client information for marketing or advertising purposes.

IONTANA's proprietary systems and frameworks operate strictly within the limits of each project.

All client data is processed securely and temporarily, and it is not reused or retained beyond what is necessary to fulfill the contracted service.

Internal processes are designed to preserve confidentiality and data integrity at all stages of a project.

IONTANA may evaluate non-identifiable operational data to enhance system performance and reliability.

This process uses broad, anonymized metrics such as workflow efficiency and response accuracy without referencing or storing any client-specific content.

No identifiable client data is ever used for internal training or system updates.

IONTANA may use cookies or similar tracking tools to ensure website functionality, session continuity, and performance monitoring.

Cookies are small data files stored on your device that allow basic site features to operate correctly.

You may disable cookies in your browser settings if you prefer.

All tracking data collected is anonymous and used only to enhance usability, functionality, and security.

IONTANA may use external systems and third-party services to complete and maintain projects. These may include hosting providers, automation tools, API integrations, analytics systems, and managed service environments. Such integrations are implemented solely to deliver, monitor, or enhance the services that clients request. Each external service operates under its own privacy and data protection standards, which are separate from IONTANA's direct control. IONTANA carefully selects all third-party tools and ensures that they follow strict confidentiality and data protection standards consistent with this Policy. However, IONTANA is not responsible for security issues, downtime, or data loss originating from third-party systems beyond its operational control. Clients are responsible for managing their own accounts, credentials, renewals, and licenses for any third-party platform integrated into their project.

IONTANA retains client information only for as long as it is required to complete the project or comply with legal obligations.

Upon completion or upon written request from the client, project-related data may be permanently deleted or anonymized.

Records that must be kept for accounting, legal, or audit purposes will be stored securely for the required retention period before deletion.

IONTANA follows data protection practices aligned with standards recognized by the U.S. Federal Trade Commission (FTC).

Security measures include controlled access, encryption where necessary, and secure storage management.

While no digital system is entirely risk-free, IONTANAimplements reasonable and proportionate safeguards to minimize risk and protect client data.

IONTANA operates as an independent technology brand based in the United States. All projects and partnerships are managed under U.S. jurisdiction and applicable business laws.

Certain project-related tasks may be performed by authorized IONTANA personnel or trusted service partners under IONTANA's direct supervision.

All such activities follow the same confidentiality and data protection standards described in this Policy.

All client data remains governed under United States jurisdiction, regardless of where support or processing occurs.

IONTANA's total liability for any privacy-related issue is limited to the total amount paid by the client for the associated service or project.

IONTANA is not liable for security incidents, technical failures, or data exposure caused by third-party vendors, client-managed systems, or independent hosting platforms.

IONTANA may update this Privacy Policy to reflect changes in operations, technology, or legal requirements.

Revisions will be posted publicly with an updated “Last Updated” date, and continued use of our services indicates acceptance of the new version.

For any privacy concerns, data inquiries, or policy questions, please contact:

IONTANA Privacy Team
info@iontana.com