KNOWLEDGE BASE

Frequently Asked Questions

Detailed answers regarding our service delivery model, pricing structures, content turnaround times, and engineering workflows.

01

Managed Digital FAQ

Quick Highlights

Is this a monthly service?

Yes. Standard services are managed monthly and include the setup, updates, and support listed under the selected service.

Do I need to manage everything myself?

No. IONTANA handles the selected digital work, but your business still provides needed details, access, photos, videos, updates, and approvals.

How long does setup take?

Most standard setups are completed within about 2 weeks, depending on the service, required access, and how quickly business details are provided.

Can I start with just one service?

Yes. You can start with one service and add more later as your business needs change.

Can I cancel anytime?

Yes. You can stop or adjust monthly services based on your needs.

Can you help improve Google visibility?

Yes. We can support your website search structure and, when your business is eligible, manage your Google Business Profile so your information stays clearer, more active, and more consistent.

What if I already have a website or social media?

We can improve and manage your existing setup instead of starting from scratch.

Do you create content for us?

We use content provided by your business, including photos, videos, and information. We handle editing, formatting, scheduling, and posting so the final output looks professional.

Have A Specific Question Not Listed Here?

Reach out to our engineering team directly and we’ll clarify all technical requirements, timeline commitments, and deliverables.